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• Event: What's in a Global Handshake?

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Event: What's in a Global Handshake?

Top 10 Tips for Dealing with People Around the World

Thursday, March 15, 2007

Nancy Mueller

Location: Red Lion Bellevue Inn

Time: 6PM Social, 6:30PM Dinner, ~7-8PM Speaker

Price: Members and Guests $24, Students $12: Cash or Check only please

RSVP: Please RSVP by Noon on Monday, March 12, 2007 via our RSVP Form.

CPE Credits: one

Details:
In today's shrinking global village, financial service professionals work with foreign customers and suppliers both in the U.S. and at branch locations abroad. Mishaps in international etiquette can have costly, and sometimes humorous, consequences. Nancy Mueller, international communication specialist, will show you how to project positive first impressions, build trust, and communicate effectively to create long-term business relationships across language and cultural boundaries.

Introduction:
Tonight's speaker, Nancy Mueller, is a business owner, author, and mother of a daughter born in China. In her professional life as a speaker, trainer and coach, Nancy helps clients, such as Franklin Templeton, IBM and Coca-Cola Enterprises, Inc., master business communication skills for the global marketplace. She has also had the privilege to meet etiquette maven Letitia Baldrige, former Chief of Protocol in the Kennedy administration, and present her workshop on business etiquette to managers and supervisors around the country. Nancy is the author of Work Worldwide: International Career Strategies for the Adventurous Job Seeker, published by Avalon Travel Publications and she has written several articles on working globally. She received her master's degree in comparative literature (specializing in English, French and Russian 19th century literature) from the University of Washington and is past president of the Northwest Chapter of the National Speakers Association. An avid world traveler, Nancy's international experience includes directing a cultural exchange organization in the Pacific Northwest, teaching in Egypt, presenting business communication workshops in Canada and throughout the United States, consulting in Europe and traveling in Brazil, Europe, Hong Kong and China. Australia and Antarctica are still on her list of "must see" places.

About Nancy Mueller:
Nancy Mueller helps clients build relationships across international and cultural boundaries. As a professional speaker, facilitator, and coach, she has designed and presented customized programs in cross-cultural communication skills, global business etiquette and cultural diversity for numerous organizations. She has worked with such organizations as: The Boeing Company, The First Interstate Bank of California, Washington Bankers Association, American Society of Women Accountants, Franklin Templeton, IBM, Coca-Cola Enterprises, Inc., The University of Washington Executive MBA Program, Edmonds Community College and The United States Postal Service.

Nancy is the author of Work Worldwide: International Career Strategies for the Adventurous Job Seeker, published by Avalon Travel Publications and has written several articles on working globally.